Frontliner (Sales & Customer Service) - Gianyar

Join Global Digital Niaga as a Frontliner (Sales & Customer Service) in Gianyar, Bali! We are seeking passionate and customer-focused individuals to drive sales of mobile phones and accessories while delivering exceptional service. This role is perfect for those who want to make a difference in the world of technology and customer satisfaction.

As a Frontliner at Global Digital Niaga, you will be the face of our company, engaging with customers to understand their needs and providing them with the best solutions. You will work closely with our sales team to achieve targets while maintaining high levels of customer satisfaction. Gianyar's vibrant atmosphere will provide a dynamic and inspiring work environment.

This is your opportunity to grow your career in a company that values innovation, integrity, and customer-centricity. We offer competitive salaries, a supportive work environment, and the chance to be part of a growing business in the tech industry.

📋 Tanggung Jawab Pekerjaan

• Engage with customers to understand their needs and provide them with the best solutions for mobile phones and accessories.
• Drive sales by promoting our products and services effectively.
• Manage customer inquiries and complaints, ensuring they are resolved promptly and satisfactorily.
• Maintain accurate records of customer interactions and sales.
• Collaborate with the sales team to achieve monthly and quarterly targets.
• Provide exceptional customer service, ensuring a positive experience for every customer.
• Stay updated with the latest trends and developments in the mobile phone and accessories industry.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in sales or customer service, preferably in the tech industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to work well under pressure and meet targets.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Knowledge of mobile phone and accessories is a plus.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and processes.

🛠️ Keahlian

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